Alexa now talks turkey

Since 1981, turkey producer Butterball has manned a call-in help line for people who have questions about cooking their Thanksgiving bird. The service, called the Turkey Talk-Line has helped countless harried cooks avoid potential turkey disasters. This year the Talk-Line is getting an upgrade as users can now use their Alexa-enabled device to ask for assistance. 

For the first time, users can request turkey-making tips by saying “Alexa, ask Butterball…” This is extremely useful when you are up to your elbows in giblets. If you have an Alexa-enabled device with a screen (such as Fire TV), the help includes how-to videos. For voice-only devices, Butterball’s experts have prerecorded responses to dozens of frequently asked questions.

“The app is filled with our most frequently asked questions and those are based on 37 years of call data. Some of those questions include thawing, how to prep your turkey for roasting, how much turkey you’re going to need to buy, things like that,” says Butterball expert Beth Somers. If you don’t have an Alexa-enabled device or if you just prefer talking to an actual human being, you can still call the Turkey Talk-Line at 1-800-BUTTERBALL starting today and continuing through Christmas Eve. Help is also available via text (844-877-3456), email, or live chat on  Butterball.com. 

Photo of Clementine-and-garlic roast turkey from Food & Wine Magazine