Cuisinart issues huge recall

December 13, 2016 by
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 Cuisinart

If you own a Cuisinart food processor made in the last 20 years, it may be subject to a huge voluntary recall that the company just announced. The recall of over eight million units was initiated in response to consumer reports of faulty blades that can break, leaving pieces of the blade in the processed food.

Twenty-two models are included in the recall, all  products that use stainless-steel blades with four rivets and a beige plastic center hub. Only blades with rivets are subject to the recall. The food processors were sold from July 1996 to December 2015, and include the following model numbers: CFP-9, CFP-11, DFP-7, DFP-11, DFP-14, DLC-5, DLC-7, DLC-8, DLC-10, DLC-XP, DLC-2007, DLC-2009, DLC-2011, DLC-2014, DLC-3011, DLC-3014, EV-7, EV-10, EV-11, EV-14, KFP-7 and MP-14.

According to a Consumer Product Safety Commission press release, Cuisinart has received 69 reports of consumers finding pieces of “riveted blades” in their processed food, including 30 reported injuries or lacerations. If you have one of the recalled models, you are instructed to stop using the unit immediately and contact Cuisinart for a free replacement blade.

You can call the company toll-free at 877-339-2534 from 7 a.m. to 11 p.m. EST Monday through Friday and from 9 a.m. to 5 p.m. EST Saturday and Sunday. You can also visit the website at www.cuisinart.com and click on “product recalls” at the bottom of the page. Please note that they are currently experiencing high call volume and website traffic, so it may take some time to get through.  Update 12/14/16 – there is a new website to register for a new blade – https://recall.cuisinart.com/ 

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8 Comments

  • Jane  on  December 13, 2016

    Wow, that is a huge recall. My processor is one of those models and when I tried to register online I found their website has crashed. Might have to leave it a few days!

  • Christine  on  December 13, 2016

    I wish there was some information about how to tell if the blade you have is already damaged or not! I will certainly stop using mine, but I have half a batch of Christmas cookies left whose dough was made in my food processor last week. Seems overkill to throw away cookies if not necessary. My blade looks fine to me, but I can't tell from the news reports how significant the breakage or chipping people have reported has been.

  • darcie_b  on  December 14, 2016

    If it were me, I would inspect my blade and if I didn't notice anything missing I would not throw away the cookies. The accounts of injuries would indicate to me that the pieces would be noticeable (you're not going to cut yourself or break a tooth on a microscopic piece of metal).

    I had a blade that developed hairline cracks around the rivets, so that is an area I would look at very closely. I replaced the blade months ago, but will get another new blade because I don't know if the replacement I got was of the original design or the new one.

  • Christine  on  December 14, 2016

    Thanks Darcie — I think I shall listen to your voice of reason! I've been eating them (of course!) but mostly worried about any cookies eaten by anyone other than myself. The riveted area looks good and no visible breakage or chipping, so I think this final batch is OK. Any imperfection of the blade's serrations is extremely slight and I imagine is normal wear that occurred over the last 8 years I've been using it.

  • Frogcake  on  December 14, 2016

    I have one of those units. I have replaced my blade twice in the last six months having found a blade bit in my food. Yes, in the second instance I noticed a piece gone and threw out the batch of cookies. Unfortunately the vendor said I was misusing my food processor!

  • sfcarole  on  December 14, 2016

    How can you misuse your FP by making cookies?! Can't believe the vendor said that.
    I just went on the recall.cuisinart.com site and filled out a form that will supposedly cause them to send me a new blade. Glad I logged onto EYB tonight! Just yesterday I puréed some squash, but it appeared (or tasted) rivet-free.

  • Nancith  on  December 15, 2016

    Thanks, EYB, for reminding me to check my food processor, which does indeed have a riveted blade. Have had it for a very long time with no issues, but am getting a new blade!

  • Megoola  on  December 16, 2016

    Thanks for posting.

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